Returns & Exchanges
At Jackfruit365, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges. Please ensure all items are in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Log into your Jackfruit365 account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized courier location or schedule a pickup for your convenience.
Receive Refund or Exchange
After our quality team inspects the returned items, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing